Privacy Policy

At RydeMi, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our All-in-One Super App for everyday needs. By accessing or using the RydeMi app, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect
- Personal Information: When you sign up for an account or use our services, we may collect personal information such as your name, email address, phone number, profile picture and payment details.
- Usage Information: We automatically collect information about your interactions with the app, including your device type, IP address, location data, and usage patterns.
- User-Generated Content: Any content you create or submit on the RydeMi platform, such as reviews, ratings, or messages, may be collected and stored.
- Third-Party Information: We may receive information about you from third-party services, such as social media platforms or payment processors, in accordance with their privacy policies.
-Our primary goal in collecting your information is to provide you with an enhanced experience when using our services. We use your information to closely monitor which features of the services are used most, to allow you to view your booking history, rate services, and to determine which features we need to focus on improving, including usage patterns and geographic locations, to determine where we should offer or focus services, features, and/or resources. Location data helps to improve our services, customer support, etc.

2. Location Information
We collect the precise or approximate locations of users, drivers, delivery personnel, or service providers to enable different services, enable tracking and safety features, prevent and detect fraud, and comply with legal requirements. We collect this information when the app is running in the foreground or background of the user's mobile device.

We collect location data, such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the mobile application. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your location setting on your device. Note, however, that if you choose to opt out, you may not be able to use certain aspects of the services.

3. How We Use Your Information
We use the information we collect for the following purposes:

- Providing Services: To facilitate your use of the RydeMi app, including booking rides, ordering food, hiring services, and connecting with businesses and experts.
- Personalization: To tailor the content and services offered to you based on your preferences, location, and usage history.
- Communication: To communicate with you about your account, transactions, updates, promotions, and other relevant information.
- Analytics and Improvement: To analyze user trends, monitor the performance of the app, and improve our services and user experience.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes, including responding to legal requests and protecting our rights and interests.

4. How We Share Your Information
We may share your information with the following parties:

- Service Providers: Third-party vendors and service providers who assist us in operating the RydeMi platform and providing our services, such as payment processors, delivery partners, and IT providers.
- Business Partners: Businesses and experts offering services through the RydeMi app with whom you choose to engage.
- Legal Authorities: When required by law or in response to legal requests, such as subpoenas or court orders, or to prevent fraud or protect the rights, property, or safety of RydeMi, our users, or others.
- Affiliates and Acquirers: In connection with a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity.

5. Your Choices and Rights
- Account Settings: You can manage your account settings and preferences within the RydeMi app, including updating your personal information and communication preferences.
- Opt-Out: You may choose to opt out of certain communications or data collection practices, although this may limit your ability to use certain features of the app.
- Access and Correction: You have the right to access and correct inaccuracies in your personal information stored on our platform, subject to verification and legal requirements.

6. Data Security
We implement security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. User Data Deletion
We retain user data for as long as necessary for the purposes described above, including to provide its services and comply with legal obligations. The user has the right to delete all personal data collected by the app. Please follow the below process to request data deletion.

Steps to Request Data Deletion: Users may request deletion of their account via application only. Follow the path "Login into the application >> Go to Profile Section >> Find "Account Settings" >> Tap on "Manage Accounts" >> Look for the option "Delete Account" to request data deletion.
You will be prompted to select the reason for your decision. Once you choose the reason and submit your request, your account deletion process will begin to take effect.

8. Children's Privacy
The RydeMi app is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children, and if we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or within the app and obtaining your consent if required by law.

10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [contact email or address].

By using the RydeMi app, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. Please read this policy carefully and check back periodically for updates.


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